Effective Date: 04th May, 2025
At FitMeMore, we are dedicated to providing exceptional fitness, yoga, and nutrition consultations. To ensure clarity and a smooth process for our clients, please review our refund policy before booking any services.
1. Booking & Payment Terms.
To confirm your appointment, full payment is required at the time of booking. This ensures we can prepare personalized guidance for your session and that your preferred time slot is reserved.
2. Cancellation & Rescheduling Policy.
- You may cancel or reschedule your appointment without penalty if you notify us at least 24 hours in advance.
- Late cancellations (less than 24 hours before the session) or no-shows will not be eligible for a refund or rescheduling.
3. Refund Eligibility.
Refunds will be considered in the following cases:
- The service was not delivered due to an error or technical issue on our end.
- You were charged incorrectly or made a duplicate payment.
- A genuine service issue was reported within 24 hours of the session, and the concern was verified by our team.
To initiate a refund request, please contact us at support@fitmemore.com with your name, booking details, and the reason for the refund.
4. Non-Refundable Situations.
Refunds will not be issued in the following situations:
- You attended the session but were unsatisfied with the outcome (e.g., did not find the advice helpful).
- You missed the session without providing at least 24 hours’ notice.
- You changed your mind after the service has been completed.
- Refund requests made more than 7 days after the session date.
5. Refund Processing Time.
If your refund is approved, it will be processed within 5–7 business days and credited to your original payment method. A confirmation email will be sent once the refund has been processed.
6. Contact Information.
For any inquiries related to refunds, please reach out to us:
Email: support@fitmemore.com
Phone: +91 9748750931
Website: Contact Us
